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My patient is unable to fill all tubes due to health reasons, what can we do?

2025.08.21
Categories: FAQ For Patients, FAQ For Providers

We request all tubes are filled completely, as it greatly reduces the risk of errors. However, we understand this may not be possible for some individuals.

We offer many tests that are completed through a variety of methods including our ELISPOT platform, which is unmatched and offers providers clinical insight in real time. This is the method used for the majority of our testing. Our ELISPOT testing is processed with the multiple ACD/yellow top tubes provided in each kit. If you are ordering only tests completed with the ELISPOT method, you may choose to fill only the ACD/yellow top tubes provided. It is still recommended to fill both ACD/yellow top tubes completely to ensure we are able to process your order.

To know if your submission only requires the ACD/yellow top tubes for processing, check the paper order form included in your kit to see where your test is listed. The following sections highlighted in blue above tests/panels can be processed with only the ACD/yellow top tubes being filled. The remaining EDTA/purple top and Serum Separator/red and black top tubes can be shipped back empty.

  • T Cell ELISPOT Lyme & Co-Infection
  • T Cell ELISPOT Fungal & Lung Infections
  • T Cell ELISPOT Viral Infections
  • Long Haul Viral
  • T Cell ELISPOT IFN-y & IL-2

If your order is for or includes any testing listed in the following sections below, all tubes should be completely filled. 

  • Cytokines
  • Functional Immune Cell Flow Cytometry
  • Telomere PCR
  • Food Intolerance

To view our requisition form, click here