Please see the following page for additional information on Medicare, including a checklist of needed items.Medicare requires all paperwork is filled out completely. Please note we send all orders with the necessary paperwork and you do not need to print anything ahead of time. To find out if your order will qualify for potential Medicare submission please… Continue reading What is needed for Medicare?
If a patient would like a superbill or invoice to submit for potential reimbursement, we can provide one after testing is complete. Please email billing@i-labs.us and include the following information: First and last name Date of birth Name of the clinic that placed the order Please allow up to 3 business days for a response,… Continue reading Do you send superbills to submit to insurance?
i-Labs is now an approved Medicare Part B provider for medically necessary diagnostic lab testing ordered by your healthcare provider. Medicare requires all paperwork is filled out completely. Coverage applies only to tests deemed medically necessary by a licensed provider. i-Labs is a CLIA-certified laboratory. This notice is for informational purposes only and does not guarantee coverage… Continue reading Do you accept insurance?
We understand every individual’s testing needs are unique. That’s why we offer both individual tests and panels that combine multiple assays at a reduced cost. Panels can be a more efficient and cost-effective option when evaluating multiple pathogens or immune responses. All pricing should be confirmed directly between each clinic and their patients. Below are… Continue reading Do you offer discounts?
We do not charge for testing costs if we are unable to process the submitted specimen. For this reason, payment is collected on the form in each kit we ship. This keeps payment information with the submitted specimen. Fill the form out in its entirety. If your requisition form shows “Credit Card on File” where… Continue reading When do I pay?
i-Labs offers many different testing options, including individual tests and cost-saving panels. We provide standard pricing directly to clinics, but each clinic may handle billing differently. Some have patients pay us directly, while others include our testing as part of a broader service package. For that reason, we recommend all pricing is confirmed directly between… Continue reading What is the cost?
A low-level response can happen for several reasons. This does not confirm past infection, both low numbers and zero are considered normal in negative results.
Results typically take 5-7 business days and are always sent to the ordering clinic via the Provider Portal upon completion. Providers may then need time to review and interpret results. Patients should follow up with their provider about results and any related questions.
As soon as results are ready, we send results to the ordering clinic via their Provider Portal, located on our website. Providers are able to access completed results via the Provider Portal at any time. Portal access is for clinic personnel only. If you have set up your portal and would like to access it,… Continue reading How do I access results?
If you are a licensed healthcare professional interested in our testing, we are happy to schedule a 1:1 complimentary consultation. Contact us at info@i-labs.us to have your territory representative connect with you. Please note these consultations are intended for provider training purposes only and are not available to patients. All patients should contact their provider… Continue reading How do I interpret results?
